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Reasons your SOPs aren’t working and how to fix it
While we tend to think of standard operating procedures (SOPs) as sets of instructions to be passed around a company, this simple definition actually hides a lot of complex ...
Why invest into your customers coming back and how to do it using SOP
Listen to any speech by a famous entrepreneur or savvy investor, read any business book or magazine and you will find steps, lists, tips and tricks, and many industry ...
Standard operating procedures – why does a business need them?
Even when your employees are well-trained and well-intentioned, without clear instructions they will each have a different idea of how things should be done. The ...
What is a standard operating procedure (SOP) and how to write one (template provided)
A standard operating procedure (SOP) is a set of instructions that describes each step of a process carried out in a company. Since they are intended to guide employees to ...
